At Community Gateway, we believe you deserve to feel heard, empowered, and supported with dignity. Our aged care services go beyond standard care, offering flexible, personalised support to meet your changing needs as you age.
This includes services such as in-home assistance and personal care, nursing and allied health therapies, transport, and short-term respite care to give families peace of mind, while ensuring you can remain active and engaged through outings and community activities.
With over 35 years of experience, we are passionate about helping you remain safe, independent, and active.
Practical help with cleaning, laundry, and household tasks so you can focus on the things that matter most.
Support with daily activities such as grooming, dressing, bathing, continence, and general body care, helping you maintain independence and dignity in a safe and supportive environment.
Assistance with running errands, attending appointments, and staying connected with family, friends, and your local community.
We can provide companionship and help you stay connected with family, friends and your local community.
Access physiotherapy, exercise physiology, occupational therapy, dietetics, podiatry, and other allied health services to support and enhance your health and overall wellbeing.
Professional, proactive, and personalised care delivered in the comfort of your own home, supporting your health, recovery, and overall wellbeing.
Community Gateway’s social programs help you stay connected, active, and engaged in your community. Our welcoming group activities and social outings create opportunities to build friendships, enjoy shared experiences, and support overall well-being.
The Commonwealth Government offers a number of funding options to support people to stay in their own home as they age.
The Commonwealth Home Support Program helps older Australians access entry-level support services.
It provides low-level support on a short-term or ongoing basis, and works with you to maintain your independence, rather than doing things for you. It is designed for those needing 1 or 2 home care services or for those waiting for a Home Care Package.
Community Gateway offers the following services for people with CHSP funding:
Support at Home Packages provide support for people with more complex needs. They provide individualised support to help people live safely and independently at home for longer.
All Community Gateway’s services are available through Support at Home. We can also arrange services through our network of associate providers.
If you would prefer to pay privately, or aren’t eligible for government funding, you can still receive services from Community Gateway.
You may also pay privately for additional services (over and above your CHSP or SaH funding) or while you are waiting to receive government-funded services.
Getting started with aged care can feel overwhelming, but at Community Gateway, we’re here to guide you every step of the way.
Step 1:
Check your eligibilityThe first step is to register with My Aged Care, the Commonwealth Government aged care services portal, where you can access information and apply for funding via an ACAT assessment.
This assessment, undertaken by the Aged Care Assessment Team, helps establish your care needs, allows you to gain access to government-subsidised care, and guides you to the funding option that’s right for you.
ACAT assessments are available for:
You can apply for an ACAT assessment online or by phone.
Step 2:
Face-to-Face AssessmentAn assessor will visit you at home or in hospital to review your care needs. You may wish to have a family member or carer present for support and to help provide information.
The assessor will review your health, lifestyle, current support needs, and the types of services that would best meet your needs
Step 3:
Income and Asset AssessmentIf you are assessed as needing a Home Care Package, you’ll also need an income and asset assessment to determine whether you will need to contribute to your aged care costs.
Step 4:
Receive Your Assessment OutcomeAfter your face-to-face assessment is complete, you’ll receive a letter confirming:
If approved for a Home Care Package, you’ll be placed in the national queue until allocation. Once allocated, you have 56 days to choose a service provider.
Step 5:
Arrange Your Aged Care ServicesOnce funding is approved, it’s time to select a provider. At Community Gateway, we work with you to:
Even if you’re ineligible for subsidised care, support is still available. Private packages can be arranged to meet your needs.
At every step, Community Gateway is here to make your aged care journey as simple and stress-free as possible, guiding you to access the care and support you need with confidence.
The cost of your home care services depends on the level of care you need, the services you select, and whether you’re eligible for government funding.
The following Community Gateway CHSP services incur a client contribution of $21 per hour or group activity:
Client contributions vary for Nursing and Allied Health services (delivered by Clever Care NOW in South East Sydney only). Please call 1300 663 434 for more information.
To learn more about our aged care services, call our friendly team on 1300 657 473 or fill out the form below.
