About Community Gateway

Community Gateway is a not-for-profit provider of aged care and disability services across the Illawarra, Shoalhaven, South East Sydney and Mid North Coast regions of NSW.

For over 35 years, we’ve been proud to support our local communities, delivering care that is trusted, personalised, and deeply connected to the people we serve.

Our team is dedicated to getting to know each person, understanding what matters most to them, and building meaningful, trust-based relationships. As a registered NDIS provider, we offer flexible, high-quality support that empowers clients to strengthen their skills and achieve their goals.

We are committed to promoting healthy ageing, independence, and overall wellbeing – physically, socially, emotionally, and spiritually.

“Empowering people to live the life they choose.”

Our Values

Integrity

We are accountable for our actions and do what we say we will do.

Compassion

We take time to understand, care and connect.

Adaptability

We are flexible, resilient and open-minded to change.

Respect

We value individuality and celebrate diversity.

Teamwork

We support one another and know how to have fun.

Strategic Plan
2025–2028

Our Purpose

Empowering people to live the life they choose.

Our Vision

To be a diversified health and care organisation delivering positive outcomes for our clients.

Client

Community Gateway is a trusted partner of choice.

We do this by:

We provide personalised, holistic care & assist clients to navigate the system.
We provide safe, quality care & wellbeing outcomes.
We provide positive client experiences.
We provide access to a broad range of services across regions.
We educate clients to be proactive in their health & wellbeing.

Staff

Community Gateway is an employer of choice.

We do this by:

Our people are aligned with our purpose, vision & values.
Our people are appropriately skilled & trained.
Our people are ambassadors for Community Gateway.
We provide a safe working environment.
We consciously develop our people benefiting their careers and our clients.

Sustainable Business

At Community Gateway we balance commerciality & compassion.

We do this by:

We are financially prudent, using any surplus to invest in our clients & secure our future.
We quickly respond to changing environments.
We maintain high governance standards, compliance & quality outcomes.
Efficiency in everything we do.
We are a leader in preventative & innovative care.